Vinted Members Share Anger Over Sizing Updates
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
This online marketplace has revised its measurement guidelines for women's and children's clothes without notifying every member regarding the update.
Social Media Response
Numerous buyers and vendors are expressing on platforms stating that platform listings now display a modified sizing category versus the original listing because of the remapping.
Vinted explained the new system was more in line with comparable marketplaces.
It has advised users to examine their items and adjust the sizing manually if necessary, causing user dissatisfaction.
Measurement Approach Modifications
Earlier, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L was formerly size 12 but now shows as UK 16-18.
Shopper Stories
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Stephanie Gallen, from Glasgow, stated items she posted featuring size 14 markings were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Manual Updates
Charlotte Lunn, from Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential following partial earnings loss," she explained.
Platform Context
The app has more than 100 million members, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: last year, the platform withdrew an update regarding delivery choices after backlash from users.
